Writing

Operator Notes

Essays on customer programs, operator judgment, and agentic AI in production. Written by someone who ran the function at the highest level, then rebuilt it with AI. Proof, not hype.

The function

The Title Is Disappearing. Good.

The "Executive Briefing Center" label is consolidating into customer programs at AI-native companies. The work is getting more valuable, not less. An operator's read on where the function is going, and what it means for the people who run it.

August 2026 · 5 minute read

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